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The California LifeLine Program website will be unavailable from 2:00 PM on Friday March 29, 2019 until 7:00 AM on Monday April 2, 2019 for maintenance. Online chat, application and renewal submission will not be available during this time. We apologize for any inconvenience.

Contact the Administrator for application and renewal related questions and concerns only.

For example, if you have any questions about your application form, renewal form, status, due dates, disqualification from the program, the Administrator can help.

The Administrator's hours of operation are from 7 a.m. to 7 p.m. (Pacific Time) Monday through Friday.

It is closed on state holidays and weekends. Call the Administrator’s applicable toll-free phone number:

English 1-877-858-7463
TTY 1-888-858-7889

Send completed and signed application and renewal forms with any required documents to:

  • California LifeLine Administrator
  • P.O. Box 8417
  • Westminster, CA 92684-8417

Contact your telephone provider if you would like general information about the federal Lifeline Program.

Contact the California LifeLine Call Center for general information about the California LifeLine Program. The California LifeLine Call Center can also help find telephone companies that offer California LifeLine and connect consumers to these California LifeLine approved telephone companies. The California LifeLine Call Center's hours of operation are from 7 a.m. to 7 p.m. (Pacific Time) Monday through Friday. It is closed on federal holidays and weekends. If a consumer wants in-language help for a language not listed below, call the English toll-free number and ask for interpretation services. Call the applicable telephone number:

Khmer (Cambodian)1-866-272-0352
Chinese (Mandarin/Cantonese)1-866-272-0356